We are pleased to announce that CCCS of Northern Idaho has merged with Rural Dynamics, Inc. (RDI), an organization that shares our deep commitment to helping individuals achieve financial security. RDI is considered one of the Nation's leading service providers in credit counseling and asset development and the merger will enable us to continue to provide services to individuals and families within our region.
Nothing about this merger will affect our current client accounts, however, there will be a few housekeeping adjustments:
- Instead of quarterly, you will receive statements monthly. You will also have the ability to check your account online, any day of the week.
- Although we will still be accepting payments at our branch location, we ask that if you are mailing your payment, you do so to the RDI headquarters at 2022 Central Ave, Great Falls, MT 59401.
- In the past, when you contacted our branch by phone, counselors Miranda or Richard would take your call. We now have two receptionists who will be answering the phones, allowing both counselors to spend more time with their clients.
We are very excited about the new combined organization as it will expand our programs and enable us to provide additional services to our clients. Every single day, our counselors are changing lives. They are lifting and guiding families towards a financially secure future. They are giving community members a hand-up out of financial crisis and providing them with tools to navigate towards a better tomorrow.
Together, we continue to strive to create an environment that supports personal asset development by offering programs, developing partnerships and influencing policy within our region. Thank you for allowing us to be your partner as you journey towards financial independence. If you have any questions or concerns about your account and/or the merger, we would love to hear from you, give us a call at 1-877-275-2227. To learn more about our new partner RDI, visit www.ruraldynamics.org.
With warm regards,
The staff and board of CCCS Northern Idaho/RDI